Welcome to VALUE METRICS INC. (“Company”, “we”, “our”, or “us”). We respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, protect, and disclose personal information collected through our website.
By accessing or using this website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following information when you use our website or communicate with us:
Personal Information
- Full Name
- Email Address
- Contact Number
- Company Name
- Address
- Information submitted through inquiry forms
- Documents voluntarily submitted
Technical Information
We may automatically collect:
- IP Address
- Browser type
- Device information
- Website activity logs
- Cookies and usage information
2. Purpose of Collection and Processing
We collect information for the following purposes:
- To respond to inquiries
- To provide appraisal-related services
- To communicate with clients
- To process requests and transactions
- To improve website functionality
- To maintain website security
- To comply with legal and regulatory obligations
- To protect company and client information
3. Information Received from Clients
As part of our appraisal operations, our company may receive documents and information from clients, including financial institutions and banks.
Documents may include:
- Transfer Certificates of Title (TCT)
- Condominium Certificates of Title (CCT)
- Building Plans
- Bills of Materials (BOM)
- Property-related documents
- Appraisal supporting documents
Such information may contain personal and confidential information and shall be handled according to company policies and applicable data privacy laws.
4. Legal Basis for Processing
We process information when:
- Consent has been provided
- Processing is necessary to fulfill contractual obligations
- Processing is required by law
- Processing serves legitimate business interests
5. Sharing of Information
We do not sell personal information.
Information may only be shared:
- With authorized employees
- With service providers supporting business operations
- When required by law
- When necessary to fulfill contractual obligations
- With client authorization
All disclosures shall be limited to necessary information only.
6. Data Storage and Security Measures
We implement reasonable organizational, physical, and technical safeguards to protect information.
Security measures may include:
- User account access restrictions
- Folder permissions
- Controlled file access
- Password protection
- Firewall and endpoint protection
- Backup procedures
- Cloud backup solutions
- Employee confidentiality obligations
While we strive to protect information, no internet transmission or storage system can be guaranteed as 100% secure.
7. Data Retention
Personal information shall be retained only as long as necessary for:
- Business operations
- Client requirements
- Legal obligations
- Regulatory requirements
- Dispute resolution
Information no longer required shall be securely deleted or disposed of.
8. Cookies
Our website may use cookies and similar technologies to improve website performance and user experience.
Users may configure browser settings to refuse cookies. Some website features may not function properly if cookies are disabled.
9. Your Rights
Subject to applicable laws, individuals may have rights to:
- Access personal information
- Correct inaccurate information
- Request deletion when legally allowed
- Object to certain processing activities
- Request information regarding data processing
- Withdraw consent where applicable
Requests may be submitted using the contact details below.
By continuing to use our website, you acknowledge that you have read and understood this Privacy Policy.